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AI Automation Opportunity Scanner

Most businesses know something should be automated but not what. This scores the opportunity across six business functions and ranks what to tackle first — including telling you when the answer is nothing.

15 questions · about two minutes

1. Which best describes your business?
2. How many people work in the business?
3. Can your core systems be accessed programmatically?Commerce platform, ERP, CRM — do they have APIs, or does everything happen in a user interface?
4. Roughly how many customer enquiries do you handle per month?
5. How much of that is the same handful of questions?
6. How many people handle customer contact?
7. How important is the phone to your customers?
8. What happens to contact outside working hours?
9. How quickly does a new sales enquiry get a real reply?
10. How consistent is follow-up on quotes and enquiries?
11. How many hours a week does your team spend on repetitive admin?Copying between systems, chasing, checking, reporting.
12. How do you find out when something has gone wrong operationally?
13. Does your work run against hard external deadlines?A departure, a cut-off, a collection window, an SLA with a penalty.
14. How much of your work involves reading documents and typing them into a system?
15. Do people re-key the same information into more than one system?

How do you identify which processes are worth automating?

A process is worth automating when four things are true at once: the volume is high enough that the time adds up, the rules are consistent enough to be encoded, the data needed to make the decision is reachable from a system rather than someone's memory, and the process is stable enough that it will still exist in two years. Volume alone is not enough — a high-volume process with inconsistent rules will produce a system nobody trusts. This scanner scores your answers against those four dimensions across support, calls, sales, operations, documents and ecommerce, and ranks the result.

Methodology

How this is calculated

Published in full, so you can disagree with it. A tool that hides its model is a lead form.

  1. Fifteen questions are scored across six categories. Each answer carries a 0–1 opportunity score and each question carries a weight reflecting how strongly it predicts a successful deployment.
  2. Category scores are the weighted average of their questions. The overall score is the weighted average of categories, with system readiness and customer support weighted highest — readiness because it decides cost, support because it is the most common first win.
  3. The priority list is the individual answers indicating the strongest opportunity, ranked. It is deliberately capped at six so it stays actionable.
  4. The bands are set conservatively. A "low opportunity" result is a real result, not a prompt to book a call.

Assumptions and limits

  • Self-reported answers. Where you are unsure — particularly about system access and repetitive share — the real figures may change the picture materially.
  • The scanner scores opportunity, not readiness to deliver. A high score with poor system access still means a longer, more expensive project.
  • Weightings come from our own delivery experience, not from an industry standard. They are published above so you can disagree with them.

FAQ

Questions about this tool

Yes, and it does so regularly. Below roughly 35 the tool says an automation build probably will not repay, and suggests process simplification or off-the-shelf tooling instead. A scanner that always recommends buying something is a lead form, not a tool.
Because it is the strongest predictor of cost and timeline in every project we have delivered. Model quality is rarely the constraint; getting reliable, permissioned access to the systems holding the data almost always is.
No. The full score, breakdown and priority list appear immediately. You can optionally have the report emailed, which is also how we would pick up the conversation if you want one.
It is a triage instrument, not an assessment. It is designed to stop you spending money on the wrong first project and to tell you which conversation is worth having. Real numbers come from classifying your actual tickets, calls and system access.

Turn the number into a plan.

Send us the workflow behind your result. We will come back with how we would automate it, what stays human, and what it takes to build.