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Denial prevention · Pre-submission scrubbing · Prior auth

Stop the denial before the claim leaves your clearinghouse.

AI claim denial prevention trained on your own 835 remits. Every claim gets a payer-specific denial risk score, a named fix and an auth check before it is sent. Appeals that still happen get a drafted letter with the evidence attached.

835s trained on your own remittance historyEpic athenahealth, eClinicalWorks, NextGen, Waystar, AvailityHuman biller approves every edit and appeal

What is AI claim denial prevention?

AI claim denial prevention is software that scores each claim for denial risk before submission, using your historical remits, payer rules and the patient's eligibility and authorization status. It outputs a risk score, the likely denial reason (CARC), a suggested fix for the biller, and a prior-auth gap list. For claims that are still denied, it drafts an appeal letter citing the payer policy and chart evidence.

Healthcare revenue cycleDelivered in the US, UK and UAEUpdated
The cost of working denials after the fact

Most denials are predictable. Most teams still find them 30 days later.

Denials are tracked as a back-end metric, but the causes sit at the front: registration, eligibility, authorization and missing data. By the time a remit shows the CARC code, the rework, the delay and the write-off risk are already locked in.

Average initial denial rate across more than 1,400 US hospitals in 2023, up from 9% in 2016.[1]

Of denials were potentially avoidable in the same analysis of 124 million hospital claim remits.[1]

Administrative cost per claim adjudicated reported by 280 US hospitals for 2023, up from $43.84 in 2022.[2]

A week spent on prior authorization by physicians and their staff, per the AMA's national physician survey.[3]

What we deploy

Three agents that sit between your PM system and the payer.

Inputs · 837 claims, 835 remits, 270/271

Pre-submission scrubber and risk score

A model trained on two to three years of your own remits scores every claim by payer, plan and procedure, then explains the score in billing language.

  • Payer-specific edits learned from your CARC/RARC history, not a generic rules pack
  • Eligibility re-check against 271 responses on the day of submission
  • Named fix and owner (front desk, coder, provider) for every held claim
Inputs · orders, schedule, payer policies

Prior-auth gap check

Scans scheduled procedures, imaging and infusions days ahead and flags which ones need an authorization, which are expiring and which visit counts are near plan limits.

  • Runs against the schedule, not the claim, so there is still time to act
  • Tracks auth numbers, units and date ranges per payer
  • Builds the clinical packet from the chart for staff to submit
Outputs · appeal letters, work queues

Appeal drafter and denial analytics

For claims that are still denied, drafts a first-level appeal citing the payer's own policy language and the relevant chart notes, ready for a biller to edit and send.

  • Letter, evidence list and deadline in one task
  • Root-cause view by payer, location, provider and CARC
  • Weekly feedback loop so front-end fixes stick
The 21-day production pilot

One payer mix, one metric: avoidable denials on your claims.

Days 1–4

Remit history and baseline

We load 24–36 months of 835s and 837s into your cloud account under a BAA, map CARC codes to root causes and agree the baseline avoidable-denial rate.

Days 5–10

Train and back-test

We train the risk model and replay the last 90 days of claims. You see which denials it would have caught, and which it would have held unnecessarily.

Days 11–17

Shadow mode in the work queue

Live claims are scored before submission and shown to billers in your PM system or a side panel. Staff decide; we log every accept and override.

Days 18–21

Measure and decide

We compare denial rate, days in A/R and touches per claim on scored claims against baseline, and hand you a written go/no-go with the numbers.

Options compared

Denial prevention options compared

CriterionManual work queuesClearinghouse claim scrubberStratgik build + run
What it catchesWhat a biller notices or a remit reportsFormat errors and published payer editsFormat errors plus patterns learned from your own denials
When it actsAfter the denial arrivesAt submissionAt scheduling (auth) and before submission
Prior authorizationTracked in spreadsheets or notesUsually not coveredSchedule-based gap check with chart packet
AppealsWritten from scratchTemplatesDrafted per claim with policy and chart evidence
Setup effortNoneLow; good for straightforward payer mixes21-day pilot with your remit history
Data locationYour systemsVendor cloudYour cloud account, BAA-covered model providers
Why it matters now

Payers deny more, and overturned denials still cost money.

A denial that is later paid is not free. It costs staff time, delays cash and risks a timely-filing write-off. The cheapest denial is the one that never happens.

  • Every hold comes with a reason a biller can read
  • No claim edits are sent without human approval
  • PHI stays in your cloud account
  • Model accuracy is reported by payer every month
~70%of initial denials were ultimately overturned and paid, according to Premier's survey of 280 US hospitals, meaning much of the fight was avoidable.[2]
24.33%of hospital denials in 2023 were driven by registration and eligibility issues, the largest single category.[1]
40prior authorizations completed per physician per week on average, according to the AMA's physician survey.[3]
19%of in-network claims were denied by HealthCare.gov marketplace insurers in 2024, per KFF's analysis of federal data.[4]
Work out the numbers first

What avoidable denials cost your group

Adjust to your volumes. The share of denials prevented is an assumption; the pilot measures the real figure on your claims and payer mix.

Recoverable per year

Test this in a pilot

Illustrative estimate using your inputs and stated assumptions, not a quote or guarantee. The pilot measures the real figure against your baseline.

Pricing

Priced against the denials you stop, not per claim

Pilot

$18,000 one-time

21 days · one entity or specialty · your remit history

  • Remit and claim history mapped to root causes
  • Denial risk model back-tested on 90 days of claims
  • Shadow-mode scoring in your billing work queue
  • Written go/no-go with measured avoidable-denial change
Scope my pilot
Most teams continue here

Run

$4,500 / month

per month · production scoring and support

  • Pre-submission scoring on every claim
  • Schedule-based prior-auth gap check
  • Monthly retraining on new remits
  • Payer-level accuracy and denial trend report
Talk to us

Scale

$12,000+ / month

per month · multi-entity or hospital outpatient

  • Additional entities, TINs and specialties
  • Appeal letter drafting with chart evidence
  • Custom integrations (Epic Resolute, Waystar, Availity)
  • Quarterly root-cause review with RCM leadership
Plan a rollout

Pilot and Run fees are fixed. Usage (model tokens, clearinghouse API calls, cloud) billed at cost with no markup and reported monthly; taxes excluded. GBP and AED prices are indicative conversions from USD.

Questions buyers ask

AI claim denial prevention: frequently asked questions

How accurate is AI claim denial prevention?

Accuracy depends on your payer mix and how much remit history you have, so we measure it rather than promise it. In the pilot we back-test on your last 90 days of claims and report, by payer, how many denials the model would have caught and how many clean claims it would have held unnecessarily. You decide the hold threshold based on those two numbers.

How is this different from our clearinghouse claim scrubber?

A clearinghouse scrubber checks claims against format rules and published payer edits. Denial prediction learns from your own remits, so it catches patterns those rules miss, such as a payer that routinely denies a code pair at one location. It also runs earlier, checking authorizations against the schedule before the patient is seen. Most groups keep their scrubber and add this on top.

How much does AI claim denial prevention cost?

Stratgik's pilot is a fixed $18,000 over 21 days for one entity or specialty, measured on avoidable denials. Production runs at $4,500 a month, and multi-entity or hospital outpatient scale starts from $12,000 a month. Model and cloud usage is billed at cost. Use the calculator above to compare that with the rework and write-offs on your own volumes.

Is AI denial prediction HIPAA compliant?

No software is compliant on its own; compliance depends on how it is deployed and operated. We design for HIPAA workloads: the system runs in your cloud account, PHI is encrypted in transit and at rest, access is role-based and logged, and we sign a BAA and use only BAA-covered model providers. Your compliance team reviews the setup before live claims flow.

Can AI help with prior authorization?

Yes, mainly by finding authorization gaps early and assembling the paperwork. The agent checks scheduled services against payer requirements, flags missing or expiring authorizations days before the visit and builds the clinical packet from the chart. Staff still submit and track the request, and clinical judgment on medical necessity stays with your providers.

How long does it take to implement claim denial prevention?

The production pilot takes 21 days: about four days to load and map remit history, a week to train and back-test, a week of shadow-mode scoring in your work queue, and a final measurement. Full rollout across additional entities typically follows in four to eight weeks, depending on how many practice management systems and clearinghouses are involved.

Next step

Bring 24 months of remits. Leave with your avoidable-denial number.

Book a 30-minute call. We will scope a 21-day pilot on one entity and agree the metric before any work starts.